My Cart

Close

Delivery Details

Store pickup, local delivery and international shipping are available.

Store Pickup

Opening hours: Monday to Sunday 11:00 - 21:00. Pick-up time can be selected when placing the order.

Local Delivery

There are three main options for local delivery, each with delivery time from Monday to Sunday 9:00am - 10:00pm. Please consult in advance for special hours.


・Standard Delivery

Standard delivery with delivery fee HK$80. Free shipping on orders over HK$599. There are three delivery slots each day: 9:00am - 1:00pm, 2:00pm - 6:00pm and 6:00pm - 10:00pm.


・Delivery at Specific Time

Delivery at a specific time (e.g. 3:00pm) or within a time slot less than 60 minutes (e.g. 2:15pm - 2:30pm). Additional fee HK$70 will be charged. Please specify the delivery time at "Special instructions" during checkout.


・Instant Delivery

Special delivery service for urgent orders. We will arrange delivery as soon as possible after receiving the order. Additional fee HK$120 will be charged. Please contact us first to ensure the product(s) you need are in stock


・S.F. Express (NOT showing at checkout)

Charged by weight. Usually arrive at the delivery address within two working days (but currently affected by the epidemic. Since S.F. Express is not suitable for delivering vulnerable floral products, especially for preserved flowers in glass dome, we do not recommend this service for local delivery. If you need this service, please contact us. We will use shock-proof bubble wrap packaging to provide complete protection for the goods. Yet, we cannot ensure that the goods remain in good condition when they are delivered.

Remarks

1. Under normal circumstances, it can be delivered at the scheduled time, but the actual delivery time is affected by the delivery route, the day's shipment, traffic conditions, and special weather conditions. It may be early or delayed.

2. Due to the different attributes of each product, we will arrange the appropriate delivery method for you.

3. If you have special delivery needs, please contact us to provide you with appropriate delivery suggestions.

4. If the recipient refuses to sign for the goods, no one receives the goods, or we are unable to contact the recipient for more than 20 minutes, so that the deliveryman returns the goods to the company, the customer shall bear the relevant delivery costs.

International Shipping

Due to the impact of the epidemic, the logistics to overseas will be slow and there may be delays. Please consider carefully before placing an order.

Select your shipping location